Announcements
Notice To Miva Merchant Customers
Wednesday, January 15, 2014
A new "Non Compliance Fee" for all stores not upgraded to the current release of Miva Merchant. This new fee will take effect Feb 15 th . Visa and Mastercard are requiring that your version of Miva Merchant be the current released version to combat criminal attempts to access credit card data. The PCI Security Council drafts and enforces these rules on behalf of credit card companies to...
cPanel & FTP Passwords
Tuesday, November 19, 2013
All cPanel and FTP password have been updated. If you run into any issues where you can not access your sites through the cPanel or FTP please contact support@spiderweave.com or call 570-424-3379 ext 2 Any non-secure password will have to updated with a stronger password. Here is a great resource to create secure passwords http://strongpasswordgenerator.com/
Upgrading cPanel and Mail Software
Wednesday, November 6, 2013
We are currently upgrading our mail server and cpanel software which can cause some email connection issues and server slowness.
Additional Ticket System Upgrades
Wednesday, March 20, 2013
We are in the process of upgrading our ticket system. There have been a few bugs that are getting worked on so if you ticket is closed by mistake or the ticket is not getting a response please fee free to open a new ticket and refer to the original ticket number. We hope to have all bugs fixed by Friday March 22, 2013.
Ticket System Upgrades
Saturday, March 16, 2013
We are in the process of upgrading our ticket system. There have been a few bugs that are getting worked on so if you ticket is closed by mistake or the ticket is not getting a response please fee free to open a new ticket and refer to the original ticket number. We hope to have all bugs fixed by Monday March 18th, 2013.
Upgrade Mail Software
Thursday, March 14, 2013
Dovecot System - Some Advantages Both mail servers support POP3, IMAP, and SSL. Low memory footprint. Highly configurable. Better IMAP performance. BlackBerry ® Fastmail support. Trash mailbox is not automatically expunged. Note : Switching mail servers may cause some mail clients to redownload all stored mail messages for the account. This is primarily...
Upgrading our phone system
Wednesday, March 6, 2013
We are in the process of upgrading our phone system to handle more calls during the peak hours of business. These upgrades include upgraded software and adding additional lines. These upgrades will take about 5-7 business days to complete so was ask that you bare with us as we strive to serve you better.
Server Upgrades
Friday, January 18, 2013
We are doing some server software upgrades today so there may be some slowness of the network. The upgrades will take only a few minutes per server and all of our servers will be completed with the upgrades by 8:00pm EST.
More Server Options
Sunday, December 30, 2012
SpiderWeave.com now offers more options for our Dedicated Servers as well as Virtual Private Servers and SSD Servers. Virtual Private Servers - Our Managed VPS Hosting line is the ideal solution for clients who require the control of a dedicated server matched with the affordability of shared hosting, and the features of Dedicated Server Platform. Each VPS package supports 99.9 percent...
Office Opened & Phone Lines are working with out issues
Monday, November 5, 2012
Office Opened & Phone Lines are working with out issues
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